Security & Protection

Security Policy

Learn about the security measures we implement to protect your data and ensure a safe learning environment for children.

Effective Date: 01 July 2025

1Our Security Commitment

At Noor, we take security seriously. We implement industry-standard security measures to protect your personal information and ensure a safe learning environment for children.

🛡️ Security-First Approach

Every feature we build is designed with security and privacy in mind, especially when it comes to protecting children's data and creating a safe digital learning space.

2Data Protection Measures

Encryption

All data is encrypted in transit and at rest using industry-standard encryption protocols

Access Controls

Strict access controls ensure only authorized personnel can access user data

Regular Audits

Regular security audits and vulnerability assessments to maintain high security standards

Secure Infrastructure

Cloud infrastructure with enterprise-grade security and compliance certifications

3Account Security

Authentication

Secure authentication systems protect user accounts with encrypted password storage and secure session management.

Parental Controls

Parents have full control over their child's account, including the ability to review activity, manage settings, and delete data at any time.

Session Security

Automatic session timeouts and secure token management ensure accounts remain protected even if devices are lost or stolen.

4Child Safety Measures

🧒 Child-First Design

Every aspect of our app is designed with child safety as the top priority.

Content Safety
  • • Age-appropriate content only
  • • No external links or ads
  • • Curated educational material
Privacy Protection
  • • Minimal data collection
  • • No personal information sharing
  • • COPPA compliant practices

5Data Minimization

We follow the principle of data minimization, collecting only the information necessary to provide our educational services.

Collect Less

Only essential data for app functionality

Store Securely

Encrypted storage with access controls

Delete Promptly

Automatic deletion when no longer needed

6Incident Response

In the unlikely event of a security incident, we have established procedures to respond quickly and effectively.

1Immediate containment and assessment
2User notification within required timeframes
3Remediation and prevention measures
4Post-incident review and improvements

7Your Security Responsibilities

While we implement strong security measures, users also play an important role in maintaining security.

Best Practices for Users

  • Keep your login credentials secure and don't share them
  • Log out when using shared devices
  • Keep your app updated to the latest version
  • Report any suspicious activity immediately

8Reporting Security Issues

If you discover a security vulnerability or have security concerns, please report them to us immediately.

Security Contact

For security-related issues, please contact our security team directly:

security@noor.app

9Contact Us

For general security questions or concerns, please contact us:

© 2025 Noor Technologies Ltd. All rights reserved.