Data & Analytics

Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience with the Noor app.

Effective Date: 01 July 2025

1What Are Cookies

Cookies are small text files stored on your device when you use our app. They help us provide a better user experience by remembering your preferences and analyzing how you use our Service.

Note: As a mobile app, we primarily use local storage and analytics SDKs rather than traditional web cookies.

2Types of Data Storage We Use

Essential Storage

Required for basic app functionality

  • • User authentication tokens
  • • App preferences and settings
  • • Session management
  • • Progress tracking

Analytics Storage

Helps us improve the app experience

  • • Usage patterns and statistics
  • • Feature engagement metrics
  • • Performance monitoring
  • • Crash reporting data

3How We Use This Data

Essential Functions

We use essential storage to maintain your login session, remember your preferences, and track your learning progress. This data is necessary for the app to function properly.

Analytics & Improvement

Analytics data helps us understand how users interact with our app, identify popular features, and discover areas for improvement. This information is aggregated and anonymized.

Performance Monitoring

We collect technical data to monitor app performance, identify bugs, and ensure a smooth user experience across different devices and operating systems.

4Third-Party Analytics

We use third-party analytics services to better understand app usage and improve our Service. These services may collect information about your device and app usage patterns.

What We Don't Do

  • We do not use advertising trackers
  • We do not sell your data to third parties
  • We do not track you across other apps or websites

5Data Retention

Session Data

Cleared when you log out or uninstall the app

Analytics Data

Retained for up to 24 months for analysis

Preferences

Stored until you change them or delete your account

6Your Choices

You have control over how we collect and use analytics data:

App Settings

You can disable analytics collection in the app's privacy settings. Note that essential storage cannot be disabled as it's required for basic functionality.

Device Settings

Your device may have additional privacy controls that limit data collection across all apps. Check your device's privacy settings for more options.

7Children's Privacy

COPPA Compliance

For children under 13, we collect minimal data and only with parental consent. Parents can review and control all data collection for their child's account through the parent dashboard.

8Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the app or via email.

9Contact Us

If you have questions about our use of cookies or data storage, please contact us:

© 2025 Noor Technologies Ltd. All rights reserved.