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We're here to help with any questions, support needs, or feedback you may have.

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Support Categories

What Can We Help You With?

Technical Support

App issues, login problems, or technical difficulties

Account & Billing

Subscription questions, payment issues, or account management

Educational Content

Questions about curriculum, learning paths, or Islamic content

Safety & Privacy

Child safety concerns, privacy questions, or parental controls

Partnership Inquiries

Business partnerships, school programs, or collaboration opportunities

Feedback & Suggestions

Share your ideas, suggestions, or feedback to help us improve

Quick Answers

Frequently Asked Questions

Find quick answers to common questions. Can't find what you're looking for? Contact us directly!

How do I manage my child's account?

You can manage your child's account, track progress, and adjust settings through our parental web portal.

What devices does Noor work on?

Noor is available on iOS and Android devices. Parents can monitor progress through our web portal.

Does Noor support multiple children?

Currently, each subscription supports one child. Multi-child support will be available in our upcoming Premium and Super plans.

What age groups is Noor designed for?

Noor is designed for children ages 4-14 with adaptive difficulty levels and age-appropriate Islamic content.

How do I cancel my subscription?

You can cancel anytime through your account settings or by contacting our support team. No cancellation fees apply.

Is the content reviewed by Islamic scholars?

Yes, all content is carefully reviewed and approved by qualified Islamic scholars to ensure authenticity and accuracy.