Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use the NOOR app.
1Introduction
NOOR Technologies ("NOOR," "we," "our," or "us") operates the NOOR app, a Quran recitation education platform ("Service"). We are committed to protecting your privacy and ensuring transparency in how your information is collected, used, disclosed, and retained. By using the NOOR app, you agree to this Privacy Policy.
2Information We Collect
2.1 Account & Profile Data
- Registration Info: name, email address, profile picture.
- Children's Data: when accounts are created by parents for users under 13, we collect minimal required information and comply with COPPA.
2.2 Usage & Learning Data
- Progress Tracking: recitation history, quiz scores, session times.
- Device & Technical Info: device model, OS version, IP address, crash and performance logs.
2.3 Analytics & Cookies
- App usage analytics to enhance performance and features.
- May use third-party analytics and tracking tools (e.g., Firebase, Google Analytics).
3How We Use Your Data
- Core Operations: enable registration, profile management, learning analytics.
- App Improvements: test features, optimize performance, refine educational algorithms.
- Communications: send account alerts, optional marketing (you can opt-out).
- Security & Compliance: detect abuse, comply with laws, enforce policies.
4Legal Basis for Processing
Performance of Contract
Required to deliver app functionality.
Legitimate Interests
Security, analytics, product improvements.
Consent
For marketing communications and analytics tracking.
Legal Obligations
In response to lawful requests or to protect rights.
5Sharing & Disclosure
🔒 We do not sell or rent personal data.
NOOR is committed to protecting your privacy and will never sell your personal information to third parties.
We share data only to:
- Service Providers: hosting, analytics, email, bound by confidentiality.
- Legal Requirements: comply with subpoenas, lawful requests, or court orders.
- Business Changes: in event of merger, sale, or restructuring (users are notified).
6Data Retention
We retain data while your account is active or as needed for legal, security, or operational reasons. Parents may request deletion of their child's data at any time.
7Data Transfers & Security
Data may be stored in Qatar and other jurisdictions. We use industry-standard safeguards:
Encryption
In transit and at rest
Access Controls
Restricted access
Regular Audits
Security reviews
8Children's Privacy
COPPA Compliance
Our app is intended for use by children under 13 with parent/guardian consent. We handle children's data under COPPA and allow parents to review, correct, or delete information anytime.
9Your Rights & Choices
You may:
How to Delete Your Account
Complete step-by-step guide for permanently removing your Noor account and associated data.
1Access Account Settings
- • Open the Noor app on your device
- • Navigate to Settings from the main menu or bottom navigation
- • Select "My Profile" or "Account Settings"
2Locate Account Deletion Option
- • Scroll down to find the "Account Deletion" section
- • Look for the "Danger Zone" with warning indicators
- • Read the warning: "This action is irreversible and will permanently delete your account"
3Initiate Account Deletion Request
- • Tap the red "Delete Account" button with warning icon
- • A confirmation dialog will appear with deletion warnings
- • You'll see a required text field asking for deletion reason
4Provide Deletion Reason & Confirm
- • Enter your reason in the "Why are you deleting your account?" field
- • This field is required and must be completed
- • Tap "Delete Account" to confirm your request
Important: 30-Day Grace Period
- Grace Period: Your account won't be deleted immediately - you have 30 days to cancel
- Pending Status: Your account will show "Pending Deletion" during this period
- Cancel Option: You can cancel deletion anytime during the 30 days
- Final Deletion: After 30 days, your account is permanently and irreversibly deleted
What Gets Permanently Deleted
- • All learning progress and recitation history
- • All achievements, trophies, and milestones
- • All personal data associated with your account
- • Profile information and settings
- • This action cannot be undone after the grace period
Consider These Alternatives First
- • Take a break: Simply uninstall the app temporarily
- • Contact support: Use the feedback feature to address any issues
- • Adjust settings: Change notifications, privacy settings, or other preferences
- • Consider return: You might want to continue learning in the future
To exercise your rights, contact privacy@noor.vip or use in-app settings.
10Third-Party Services
App may link to external tools (e.g., analytics, AI). These are governed by their own privacy policies. We're not responsible for their practices.
11Policy Updates
We may update this policy for new features or legal reasons. Updated policies will include a revised "Effective Date" with notice via app, email, or our website.
12Contact Us
For questions or concerns about this privacy policy, reach out to us: